Urgent care facilities need to follow strict regulatory requirements at both the state and federal level, and credentialing is one of them. Credentialing is the process of being added on to the insurance networks and confirming healthcare provider’s qualifications so that they can provide you with health services and you can issue claims to insurance for the healthcare services. One of the tedious parts of the credentialing process is getting the documentation required. Any mistakes in the credentialing process can be extremely costly to the business. Performing in-house credentialing can be time-consuming and expensive compared to outsourcing the services. Discover the benefits of outsourcing urgent care credentialing services below.
Outsourcing urgent care credentialing will help you save on costs. Having an employee handle credentialing in-house will cost you in terms of labor expenses. The credentialing employee is also likely to have other job responsibilities such as medical billing, which may be prioritized over credentialing, and this delays the process. With a vast workload for your credentialing employee, you can also incur other fees such as overtime and higher chances of errors.
You also need to consider outsourcing the service because it will limit your liability. If you have an experienced person handling credentialing, severe errors can occur, which can even result in bankrupting your practice. Outsourcing credentialing can reduce your liability, and it also helps ensure that your provider contracts are always up to term.
You should consider outsourcing credentialing because it will improve the efficiency of your organization. The companies which are dedicated to providing credentialing will have developed optimized workflows to make the credentialing process as efficient as possible. It will have noticed the areas that are prone to delay and will know what to do about it, and the high levels of experience will also lead to the elimination of mistakes. Outsourcing will hence make your business more efficient in this regard, and this improves your revenues.
Another reason why you should consider outsourcing credentialing is that it will minimize your turnover rate. Urgent care facilities mostly experience relatively high rates of turnover regardless of how good the practice is. A majority of people move on to other roles and specialties. You will have to take the resources required to recruit a new person into your organization when there is a vacant position for credentialing. However, when you do not have an in-house employee handling credentialing, you don’t have to worry about turnover because the company providing you with the services will take care of everything for you.